Health & Human Services
Our Health and Human Service Providers Edition has been developed for:
- Mental health centers
- Senior service organizations
- Child and family services
- Clinical programs
- Substance abuse treatment centers
- Developmental disabilities programs
- Overnight shelters and
- Other health and human service organizations
Our HHS Package includes the following:
- All of RiskManager.net’s policy and document management tools
- Ability to track who has read assigned policies
- All online training management tools
- Ability to track who has completed assigned training
- All courses shown below
Online Training Courses
Available now:
| Courses (CLICK TO WATCH) |
Course Descriptions |
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Youth Protection Module 1 focuses on equipping staff with strategies needed for discussing, understanding, recognizing, and preventing child abuse.
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Youth Protection Module 2 focuses on strategies that are designed to 1) protect children from abuse and 2) protect employees and your organization from allegations of abuse.
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Youth Protection Module 3 is designed to help employees 1) know how to respond to and report abuse, and 2) know their responsibilities as well as your organization’s policies.
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The Effective Lifeguards training is part of the Aquatic Safety Series and is designed to equip lifeguards with strategies for preventing and responding to water-related incidents and injuries at your organization.
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Bloodborne Pathogens is designed to protect employees from accidental injuries related to bacteria and viruses that are present in human blood and other fluids.
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The Hazard Communication training is designed to protect employees from hazardous chemicals that are found in the workplace. |
Also available now:
| Policy Creation Trainings |
Course Descriptions |
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Provides guidance on creating an effective conflicts of interest policy and explains how your organization will benefit from it. |
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Provides background on the need for a whistleblower protection/anti-retaliation policy and guidance on: 1) knowing what to include in the policy, and 2) getting you started in reviewing or drafting a policy that meets the needs of your organization. |
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Explains the need for a document retention policy and provides guidance on: 1) knowing what to include in the policy; 2) determining how long to maintain certain documents; and 3) getting you started in reviewing or drafting the policy for your organization. |
In development (course titles subject to change):
| Area |
Course Title |
Safety -
Aquatic |
Managing Aquatic Safety at Your Pool |
| Safety |
Back Injury Prevention |
| Safety |
Illness and Injury Prevention |
| Safety |
Vehicle Use |
| Safety |
Injury Reporting |
| Safety |
Emergency Planning |
| Safety |
Accident Investigation |
| Safety |
Slips, Trips and Falls |
| Safety |
Preventing Workplace Violence |
| Risk Management |
Volunteers: Getting the Most from Your Volunteers While Avoiding the Legal Pitfalls |
| Risk Management |
The Role of the Risk Management Committee |
| Risk Management |
Assessing Your Risks |
| Risk Management |
Selecting an Insurance Agent for Your Organization |
| Risk Management |
Understanding Your Insurance Policies |
| Board |
The Role and Responsibility of a Director |
| Board |
The Role and Responsibilities of the Board |
| Facilities |
Implementing a Facility Inspection Program |
| Facilities |
Preventing Fires at Your Facilities |
| HR |
Ethics and Code of Conduct |
| HR |
Creating an Effective Staff and Volunteer Screening Program |
| HR |
Harassment & Discrimination (for Employees) |
| HR |
Harassment & Discrimination (for Managers) |
| HR |
Independent Contractors and Temporary Employees |
| HR |
Fair Labor Standards Act |
| HR |
Family Medical Leave Act |
| HR |
Technology and Privacy |
| HR |
Whistleblower |
| HR |
Deficit Reduction |
| HR |
Americans with Disabilities Act (managers) |
| HR |
HIPPA |
| HR |
Workplace Privacy |
Our Instructors and Consultants
Our instructors specialize in risk management and legal issues affecting health and human service organizations.
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Mike Gurtler, ARM
Risk Management and Safety
Mike has been working with youth-serving organizations for over 25 years. He began his career in resident camping and held a variety of program and administrative positions before becoming a YMCA CEO in 1994. After a successful term as CEO, Mike joined the national YMCA staff as a safety & risk management consultant with YMCA Services Corporation in 2000; later becoming the Director of Risk Management providing strategic risk management direction for the organization and working closely with YMCAs throughout the country.
Mike currently serves as a manager and consultant for Safe-Wise Consulting (www.safe-wise.com) and is an associate staff member for the Nonprofit Risk Management Center. He holds the prestigious Associate of Risk Management certification.
Mike has been instrumental in developing the Rescue Ready Program, resident camp review programs, Safe-Pool networks, staff training programs, youth protection training and many nonprofit risk management publications. His timely and effective development of resources for the Safe-Wise library is an example of his understanding of the ever-changing needs of organizations.
Mike resides in Bar Harbor, Maine with his wife and son. He actively participates in the Rotary Club, YMCA, Congregational Church, Town Government, Little League, Boy Scouts and other local efforts. |
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Melanie Lockwood Herman, Esq.
HR, Financial, Risk Management, Safety
Melanie is the Executive Director of D.C.-based Nonprofit Risk Management Center (www.nonprofitrisk.org). The Center provides training, technical assistance and informational resources to help nonprofits take a practical approach to managing risk so that they can fulfill their missions and stay out of trouble.
A prolific author of a more than a dozen comprehensive (and comprehensible!) guides on various risk management topics, Melanie has delivered countless workshops, seminars, and keynote presentations across the country to a wide-range of nonprofit organizations ans associations. Melanie earned a Bachelor of Arts Degree in Urban Affairs from American University (Washington, DC) and a Juris Doctor from George Mason University (Arlington, VA). She is a member of the District of Columbia Bar Association.
In August 2007 Melanie was named to the 10th annual NonProfit Times Power & Influence Top 50, a list of “executives and thinkers … selected for the impact they have now and for the innovative plans they are putting in place to evolve the charitable sector.”
A calculated risk taker, Melanie loves raw fish, scalding coffee, and riding her 1964 Norton Electra or 1970 BSA Bantam motorcycles (she always wears her helmet). To be on the safe side, she also serves as Lay Leader and organist of her church. |
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Jennifer Chandler Hauge, Esq.
Corporate Governance, Risk Management
Jenny is the Senior Counsel and Director of Special Projects at the Nonprofit Risk Management Center (www.nonprofitrisk.org). She is the type of person you want advising your senior management team, board or risk management committee.
Jenny spots the issues and works with you to find practical and feasible solutions based on more than 16 years’ experience delivering technical assistance to tax-exempt organizations on legal and board governance issues, and hands-on board experience as a trustee of numerous public charities and foundations. Her prior senior management roles – for a statewide nonprofit during its start-up years, for a community development corporation during a turn-around, and most recently working on public policy and best practices models at the national level – give her a broad perspective.
Originally educated as an employment lawyer, Jenny is the co-author, with Melanie Herman, of Taking the High Road: A Guide to Effective and Legal Employment Practices for Nonprofits. She also designs and presents workshops and Webinars on employment, governance and finance topics for the Center. She received her undergraduate degree in French and English with Distinction from Dartmouth College (Hanover, NH) and her JD from Boston College (Newton, MA). Jenny’s a member of the New York, New Jersey and American Bar Associations. |
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Adrienne N. Newsom, Esq.
HR, Risk Management
Adrienne is our HR instructor, as well as our employee handbook consultant. Working as the associate general counsel for an international denominational office, Adrienne spent over eight years providing legal services to churches and missions organizations around the world. As a result, she brings her experience and expertise to bear in nearly every legal and risk area affecting nonprofits, including formation and tax-exempt issues, governance, youth protection, litigation, insurance, and general risk management.
Adrienne has been practicing law in California since 1993 (www.annlaw.com), currently with a focus on providing counsel and training to nonprofit and religious organizations on formation and tax-exempt issues, governance, employment practices, and risk management strategies. She also has extensive civil litigation experience with expertise in claims handling and insurance issues.
Adrienne graduated from Tufts University (’90) and UCLA School of Law (’93). She and her husband lead their local congregation’s singles ministry. Adrienne also enjoys learning to golf with her daughters and occasionally appearing with them on a few TV sets as “an extra”. |
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